GetJenny Blog Posts

16 Real-Life Examples of Energy Companies Utilizing Industry Trends

How European Energy, Gas and Utility companies are utilizing industry trends to grow business in times of uncertainty? Let's take a look at the examples.

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7 Essential Marketing Trends for 2021

This article outlines the biggest marketing trends in 2021 and helps you pick the right trends to fulfil YOUR business goals.

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A guide to choosing the right customer support chatbot

In this article we guide you through the process of choosing the right customer support chatbot tool.

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8 live chat service tips: how to deliver an amazing service?

Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them into clients!

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Best live chat software for customer service in 2019

What live chat features your business needs in 2019? There are six essential features you should not forget about:

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Contact center software: the heart of a customer service organization

How to upgrade your customer service team with a contact center software, what tool to choose and how to compare options? An essential guide to the topic.

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AI AND CHATBOTS IN E-COMMERCE

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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More blog posts

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Contact center software: the heart of a customer service organization

Upgrading and developing a contact center infrastructure may seem too...

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AI AND CHATBOTS IN E-COMMERCE

The e-commerce industry has historically been one of the largest...

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GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications.

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