GetJenny Blog Posts

Contact center software: the heart of a customer service organization

How to upgrade your customer service team with a contact center software, what tool to choose and how to compare options? An essential guide to the topic.

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Humans and AI: The Ultimate Dream Team

A fresh data-driven overview on how AI augments the lives of humans from customer service and HR to the pharmaceutical industry.

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Are you taking advantage of these customer service tools and technologies?

Customer service software landscape is rapidly evolving. We created a cornerstone resource to make sense of the technologies and tools out there.

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GetJenny hosts a group of senior citizens who are becoming AI mentors

GetJenny contributes to Finland's national AI strategy by providing free training for a group of senior citizens.

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Ethics of AI: Preserving and growing human purpose

As artificial intelligence and machine learning become a greater part of our daily lives, it’s becoming more and more important to consider the ethical implications of using AI.

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Customer Service Chatbot Project: How to succeed?

Learn how to succeed in a customer service chatbot project: we’ll go through all stages and components of customer service AI chatbot implementation from planning the project and discussing it with your service team to setting up the goals and measuring the results.

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Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant reality? Human-directed AI chatbots are one example of human and machine cooperation.

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Can we combine human and artificial intelligence?

Artificial Intelligence isn’t out to replace us. AI processes and learns human knowledge before then being applied to augment humans’ jobs. That’s why we aim to combine human and artificial intelligence.

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Machine learning vs Human learning

GetJenny raises €2M to enhance the effectiveness of customer support teams with “human-directed” AI chatbots

GetJenny, a human-directed AI platform which allows companies to automate conversations and tasks with chatbots without programming, has raised €2M in seed funding to continue its expansion across the Nordics and the MENA region.

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Human-directed AI chatbot company GetJenny raises €2 million

Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

Jenny platform automated 2/3 of chat conversations during the Slush event week and transferred 32.4% of chat conversations to customer service agents. Learn more!

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Human-directed AI chatbot GetJenny automates chat conversations at Slush-2

AI AND CHATBOTS IN TRADE UNIONS

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN SERVICE DESKS

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN RETAIL

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN INSURANCE

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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AI AND CHATBOTS IN HOUSING

Chat support has proven to be a more effective alternative than phone support. Both beat traditional, face to face support operations in effectiveness and costs, but chat can be integrated with your existing CRM systems, beating even phone support.

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More blog posts

Customer_service_chatbot_how_to_succeed
Customer Service Chatbot Project: How to succeed?

For some time ago we organized a webinar about running a successful...

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Fear of AI takeover: Why are we afraid of machines?

The robots are taking over – dystopian science fiction or distant...

Read more
Machine learning vs Human learning
Can we combine human and artificial intelligence?

Mankind’s insatiable thirst for greater intelligence and knowledge...

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Human-directed AI chatbot company GetJenny raises €2 million
GetJenny raises €2M to enhance the effectiveness of customer support teams with “human-directed” AI chatbots

Today we published our seed funding round. In this blog article, you...

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Human-directed AI chatbot GetJenny automates chat conversations at Slush-2
Human-directed AI chatbot Jenny automates 2/3 of chat conversations at Slush

If you visited the world’s leading startup event Slush this year, you...

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AI AND CHATBOTS IN TRADE UNIONS

Chatbot technology is linking employee right violations with the...

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AI AND CHATBOTS IN SERVICE DESKS

A recent analyst report from Juniper Research found that by 2022,...

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AI AND CHATBOTS IN RETAIL

Artificial intelligence simplifies finding and purchasing products in...

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chatbots-in-insurance
AI AND CHATBOTS IN INSURANCE

Chatbots bring new standards of efficiency and customer satisfaction...

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AI AND CHATBOTS IN HOUSING

The business of the housing industry is online. Over 83% of buyers or...

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Get three content pieces our community found the most useful in 2021:

GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications.

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