We are proud to be integrated into one of the world’s top customer relationship management (CRM) platforms: Salesforce.
Salesforce inc. is a cloud computing company founded in the US, mainly specializing in customer relationship management (CRM) products, and diversified commercial applications of social networking through acquisitions and internal development. With over 19 years of experience in the market and more than 40 acquisitions, Salesforce has grown extensively over the past few years, making it an industry standard platform and ranking the company in Fortune's 100 Best Companies to Work For in 2018.
Salesforce offers sales, customer service and marketing applications that allow companies to treat each customer as a top priority by understanding their needs, tackling their problems proactively, and identifying opportunities to assist and help them. The functions presented by salesforce let businesses manage their customers’ information and interactions using a single integrated and easily accessible platform. Through our collaboration with Salesforce, we assist them in building lasting relationships with customers by providing them with personalized, intelligent 24/7 chat automation.
Today, Over 150,000 companies worldwide rely on Salesforce to enhance their customer responsiveness and increase productivity ultimately leading them to improve their customers’ satisfaction and loyalty.
If you would like to learn more about chat platforms please read our guide on chat platforms.