by Jenny
on September 05, 2018
GetJenny and Skype
One of our early integrations, Skype is a division of Microsoft Corp. It is a telecommunications software that enables text, voice and video communication between devices connected to the internet.
Skype has integrated bots into its services encouraging customers to chat with a Skype bot for entertainment, games or work. With the help of its partners, Skype allows users to build their own chatbots that can serve as a tool for personal or business uses. Skype bots provide customers with quick actions tools, live access to audio and video messages, with the option of being used in a one on one or a group setting. With over 300 million estimated active users each month, Skype constitutes one of our biggest collaborations. Currently Skype chatbots are only available in select countries in the Americas, Europe and Asia.
If you would like to learn more about chat platforms please read our guide on chat platforms.
Similar articles
The Best Customer Service Tools in 2021: A Comprehensive Guide
100+ best customer service tools reviewed for you! Learn the benefits of each tool and decide the best fit for your organization, updated for 2021.
Partnership in Action: Chatbots for the Pensions Industry
Learn how GetJenny builds partnerships to bring chatbots to new industries. Riku Salminen shares his thoughts about how partnerships work for...
8 live chat service tips: how to deliver an amazing service?
Great customer service is worth the effort. Here are 8 tips that help you to deliver amazing live chat service to your website visitors and turn them...