At GetJenny, we understand that one of the biggest difficulties in innovating for big companies lies in rigidity. Legacy systems and existing procedures are in place because they work, and migrating these to new solutions is both costly and risky.
For this reason, development for Jenny has always focused on making it’s use as hassle free as possible. We’re building something cool, and we want to share it with as many people as possible.
Today we are proud to announce that we have integrated with Genesys, and if you are an existing customer of theirs, you can now implement our conversational AI directly in your customer service chat.
This means that you can start making your customer care unit more efficient without replacing your existing systems – we can run in the environment that you already use and love.
If you’re curious on how to get the best results out of automating some of your existing customer service chats, get in touch with us either through AppFoundry or by dropping an e-mail to jenny@getjenny.com.