Deflect up to 90% of your customer service requests in Zendesk Enterprise with powerful AI chatbots.
Deflect up to 90% of your customer service requests in Zendesk Enterprise with powerful AI chatbots.
Pick or Mix: Your Ideal Automation Solution for Zendesk
Offer customers seamless self-service using JennyBot's integration with Zendesk's Ticketing system, eliminate repetitive questions from your live chat queue, or do both.
Self-Service with Zendesk Ticketing
Customers can open tickets in Zendesk if the chatbot can't resolve their issue. They can also retrieve previously opened tickets and examine comments on open tickets.
Deflection for Zendesk Chat & Messaging
Deflect up to 90% of customer issues from your Zendesk agents. Gives your human staff time to focus on more complex customer conversations.
Deflect Zendesk Chats with JennyBot
Zero technical skills required to build your first conversation flows for seamless chatbot and live chat collaboration.
Find out how AI chatbots improve your Zendesk workflow.
Automatically Transfer from Chatbot to Human in Zendesk Chat
Ensure expert human support agents are there for your customers when needed with the JennyBot to Zendesk integration. You can also automatically direct sales leads and existing customers to different departments in Zendesk.
Create and Retrieve Tickets from Zendesk with Self-Service AI Chatbots
Your customers can create and retrieve their ticket information without needing to talk to a human. AI chatbots by JennyBot handle the conversation and connect with Zendesk to transfer the information instantly.
"Our chatbot on Ukko.fi significantly reduced phone and email requests and sped up response times.
