Conversational Self-Service with Zendesk Ticketing Integration

No. If you don't have a live chat team, you can use the JennyBot Widget, which does not require live chat. This gives your customers instant automated support via chatbot and a way to open and manage their tickets for more complex questions.  

Yes. The ticketing integration connects with JennyBot, so if you use JennyBot in your live chat solution, you can take advantage of the Zendesk ticketing integration even in a live chat window. Check out our list of platforms supported by JennyBot. 

Contact us for a personalised demo and to find out which plan is best for your needs. 

We partner with Zendesk to get you the best combination for your needs, so if you want the best value package with a chatbot and Zendesk integration, get in touch.

Pretty much however you want it to look like. It is a chat window that can be placed anywhere on your website. Or you can embed it in a webpage.

Every aspect is customisable for your branding, from custom fonts to logos, colours and even the speed at which the chatbot should answer the question. 

The customer enters their email into the chatbot to access their open tickets and comment on them. They would also enter their email address to create a new ticket, so your human agents when they become available. 

Yes. All of JennyBot's powerful Zendesk integrations can work together as one.